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The Federal Transit Administration has issued new charter regulations that drastically changed the way public transportation providers, such as Citibus, can provide charter service. The rules are set up to protect private charter companies from unfair competition from public transportation systems that receive Federal funds. To put it in very simple terms, private charter companies have the first choice on all charter requests.
Due to the new regulations, when Citibus receives a request for a charter we cannot simply agree to provide the service. Citibus will get the details of the service being requested and e-mail the information to all private charter companies listed in our geographic area. If any of the private charter companies indicate they are interested in providing the service, Citibus will not be able to provide the service for any reason. The private charter companies that have expressed interest in the service will contact you to work out the details of your service. In order for this process to take place, Citibus requires at least four (4) days' notice on charter requests. In the past, Citibus has been able to provide charter service with 24 hours notice, but unfortunately, that is no longer possible.
To make a Charter Service Request or for more information regarding charter services, please call 806.775.3640.
Private charter operators can register for all geographic regions in which they are interested in providing service on the Federal Transit Administration website.
Does your student need a way to get to work, school, or summer activities? We've got you covered. Passes are available at the main office at 801 Texas Avenue. For more information call 806.775.3640.
Tired of asking roommates, dorm mates, and classmates for rides? We make sure you don't need a car to get around Lubbock. Passes for eligible students may be purchased at the main office at 801 Texas Ave.
Passes are available:
Check out our resources page for FAQs and more information.